Free, friendly tech help in New York City

Hi, I’m Kenny.
What can we figure out together?

If you have a security camera, video doorbell, Wi-Fi connection, or another device around the home that needs setting up or figuring out, feel free to ask. I’ve worked with technology for many years, and when we can find a time that works, I’m happy to come by and take a look with you.

It doesn’t have to be an installation or a technical problem, either. If you’re stuck on a computer, an online form, or something on your phone, small questions are welcome, too.

I offer my time freely because I enjoy helping. Sundays are usually when I have some time, so tell me what’s going on and we’ll see what works for both of us.

A little about me

Small Questions Are Always Welcome

Sometimes the hardest part is simply not having someone nearby to ask.

Maybe a security camera needs to be connected, a video doorbell isn’t working as expected, or the Wi-Fi doesn’t reach part of your home. Or perhaps you need help filling out an online form, attaching a document to an email, or figuring out something confusing on your phone or computer. You may wonder, “Is this too small to ask about?”

It isn’t.

You don’t need to be good with technology or feel embarrassed about asking. Sometimes it just helps to have someone sit with you and work through it.

Just tell me what you’re trying to do. You don’t have to know the technical words.

Portrait of Kenny Lee
That’s me—Kenny.

A Little About Me

I came to the United States from Korea in my twenties, and I’ve now lived and worked in New York and New Jersey for more than 30 years.

When I stop and think about it, I’ve spent more of my life here than I did in Korea. This really is home to me.

For many years, I ran technology businesses here—first NeoCymax in New York and later Multizer in New Jersey. I helped people and small businesses with computers, Wi-Fi, security cameras (CCTV), and video doorbells. Those years taught me a lot about solving everyday problems, including the little ones that can be surprisingly frustrating.

Life hasn’t always gone as planned, but I’ve learned something about myself: helping someone with even a small problem can make my day, too.

Call it joy, purpose, or maybe even a little dopamine—but I’ve never forgotten the feeling of seeing someone light up because I was able to help. I enjoy that feeling, and I’d like more of those moments in my life. So when I have the time and energy, this is something I like to do.

If there’s something I can safely help with, I’ll be glad to take a look. If it’s outside my experience, I’ll be honest and try to point you in the right direction.

“If helping someone makes their day a little easier and mine a little happier, that feels like a pretty good way to spend a Sunday.”

A little help from good people

A Thank-You to Star Delta Electric

I know the team at Star Delta Electric through my project work. When I told them what I wanted to do here, they kindly offered to volunteer their time and electrical expertise, too.

I’m really grateful they offered to lend a hand. It means I have people I can turn to when a neighbor needs help with an electrical problem.

Electrical Questions Are Welcome, Too

If you have an electrical problem—a light, outlet, switch, doorbell, or something else you’re not sure about—please feel free to ask.

Tell me what’s happening, even if you’re not sure what’s wrong. If it needs an electrician, I can help connect you with Star Delta and work out with them what help is possible and when.

If a permit, material cost, or work beyond the volunteer scope is required, we’ll explain everything clearly before anything moves forward.

Visit Star Delta Electric

Before a Visit

It’s natural to want to know a little about someone before inviting them in. We’ll talk first so you and your family can feel comfortable.

  • We’ll confirm the request, location, and appointment details before I visit.
  • I’m happy to show a photo ID when I arrive.
  • I will never ask for your banking information or ask you to tell me a private password.
  • A family member, friend, or caregiver is always welcome to be present.

Tell Me What’s Going On

You can call and leave me a voicemail, or send an email—whichever feels easier. Just tell me:

  1. Your name and what you would like help with
  2. Your general location or neighborhood
  3. The best phone number or email for reaching you

Call Kenny and Leave a Message

917-818-0994

Prefer email? Write to Kenny

kennysam11354@gmail.com

I work during the week, so I usually can’t answer the phone. If I don’t pick up, please leave your name, phone number, and a little about what you need help with. I’ll check your message and get back to you when I can. There’s no need to explain everything perfectly.

A family member, friend, or neighbor is welcome to contact me on your behalf. You can also get in touch for someone who could use a hand—with their permission.

Where and When I Can Help

I can visit Manhattan, Queens, and Brooklyn on Sundays by arrangement. Let me know your neighborhood so we can work out whether and when I can visit.

This fits around my work and everyday life, so I won’t always be available. Feel free to ask, and we’ll see if we can find a time that works for both of us.

Stories from My Sunday Visits

There aren’t any stories posted here yet. I hope to use this space for small moments from my Sunday visits—the things we figure out together and what I learn along the way.

Sunday Notes and Updates

📢 Temporary Pause of Services

Hello, Free services are temporarily paused for now. I will post an update here if and when they resume. Thank you for your understanding

Thank you for following along.

Want to join me on a Sunday?

If you’re a kind, patient person who would like to share some time or a useful skill with a neighbor, feel free to get in touch using the contact information above.